If a registrant is unable to attend a conference or event for any reason, they may transfer their registration to another person. The original registrant must notify ACBP of the new registrant’s name and contact information, in writing to the email address below, at least 14 days in advance of the start of the conference.
There is no penalty to transfer a registration; the new registrant will be responsible to pay for any extra charges (such as the cost of Continuing Education Units) that were not included in the original registration.
The original registrant and transferee should be mindful of hotel deadlines for room reservations, especially if a group rate has been offered for conference or event attendees. ACBP is not responsible for and cannot guarantee room availability or rates: such matters have to be worked out between the original registrant, the transferee, and the hotel.
Voluntary cancellations must be submitted in writing to the email address below, no later than 60 calendar days (2 months) in advance of the conference start date. They will be processed and refunded via ACBP check. A 50% refund will be granted for cancellations made 60 days in advance of the conference start date. No refunds will be offered for cancellations closer to the conference start date.
ACBP will make every reasonable effort to hold conferences and events as planned. However, it is always possible that circumstances could arise that would necessitate changing, rescheduling, or canceling a conference or event. If an event is cancelled, ACBP will refund the cost of registration. If an event is rescheduled, registrants will have the option to transfer their registration to the new event, or to request a refund of registration costs.
Registrants are encouraged to make flexible / refundable travel arrangements, and/or to obtain adequate travel insurance to cover their expenses and travel costs in the event of a cancellation. If a conference or event is changed, rescheduled, or cancelled, registrants may request a letter from ACBP to submit to his/her insurance company. ACBP will not reimburse travel expenses or other incidental costs.
Questions or requests can be addressed to Pamela Golliet by email at firstname.lastname@example.org or via US mail at P.O. Box 17501, Tucson, AZ 85730.